Question 1

There Are So Many Tools! Where Do I Start?

Accepted Answer

Don't worry! You're not alone :)

Briefcase is packed to the brim with dozens of amazing tools for growing your business. This can make figuring out where to start can feel overwhelming.

The #1 question we're asked is, "which tools should I start with for my business?"

Here's our answer:

Use this tool calculator to find the best tools for you

Question 2

What Happens If A Product Leaves Briefcase?

Accepted Answer

In most cases, if a partner decides to leave Briefcase, they provide a written notice well in advance of us the tool being removed from Briefcase.

In these situations, as long as you activate and redeem your product on the partner site, you will not be effected by the removal. It will only make the product unavailable for new members or members who did not yet activate the tool.

To reiterate: As long as you've activated and redeemed the tool, you'll still continue to have access and use of it.

In very rare instances, a partner may decide that they no longer want to be a part of Briefcase at all. In which case we'll be sure to over-communicate with Briefcase members and ensure that they are taken care of as best we can, with a transition plan in place.

Rest assured, since founding the company, only a few tools have ever been rolled off Briefcase while we've successfully managed 50+ partner relationships, with many more on their way.

Question 3

What Happens If I Cancel My Briefcase Membership?

Accepted Answer

We understand your business needs are constantly changing and having a membership that is flexible to your life is important.

If you decide that Briefcase is no longer a fit for you and want to cancel, you will lose access to all of your Briefcase tools at the end of your current billing cycle.

Question 4

Resetting Your Briefcase Password

Accepted Answer

You can reset your password here:

Click Here To Reset Your Password

Question 5

Why Shouldn't I Just Purchase These Tools On Their Own?

Accepted Answer

Buying these tools outright would be very expensive (over $12,000 per year!).

Most of the tools individually cost at least $50/month on their own. So the smartest move is to get the entire selection of Briefcase tools starting at just $49/month.

Question 6

Do You Have An Affiliate Program?

Accepted Answer

Yes, we do! You can reach out to us at affiliates@appsumo.com and we’ll get you set up!

We offer competitive incentives for our affiliates to make sure you love sharing Briefcase with all your friends, fans, and followers!

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